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Privacy Policy
1. Introduction
Welcome to Mehak by SK. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or make a purchase. By using our website, you agree to the terms of this policy.
2. Who we are
- Mehak by SK is an e‑commerce store selling fragrances and related products. Our website address is https://www.mehakbysk.com/.
If you have any questions about this policy, you can contact us at:
Email: info@mehakbysk.com
Phone: +92320-8381382
3. What information we collect
We may collect the following types of personal information:
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Information you provide directly: name, email address, billing and shipping address, phone number, payment information (via third‑party gateways), account registration details.
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Information collected automatically: usage data (pages visited, time spent, IP address, browser type, device type), cookies and similar tracking technologies.
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Information from third parties: If you choose to link or use social media login or other integrations, we may receive information from those services.
4. How we use your information
We use your information for these purposes:
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To process and fulfil your orders (shipping, payment, returns).
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To communicate with you about your order, account, or customer support.
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To send marketing or promotional material (only if you have opted in).
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To monitor, analyze and improve our website, services, and product offerings.
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To comply with legal obligations and protect our rights.
5. Cookies and tracking technologies
We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and provide personalized content. You may choose to disable cookies via your browser settings, but please note some parts of our website may not function properly if you do so
6. How we share your information
We do not sell your personal information to third parties. We may share your information in the following cases:
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With service providers who help us run our store (payment gateways, shipping companies, marketing platforms) under confidentiality agreements.
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If required by law or to protect our rights (e.g., in response to a court order or governmental request).
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In the event of a merger, acquisition, or sale of all or part of our business — in which case your information may be transferred as part of the deal, subject to this policy.
7. Data security
We implement industry‑standard security measures to protect your information from unauthorized access, alteration, disclosure or destruction. However, no internet or email transmission is 100% secure, so we cannot guarantee absolute security of your data.
8. Retention of data
We will retain your personal information for as long as necessary to fulfil the purposes described in this policy (for example, to manage your orders, support returns, comply with legal obligations). After that, we will securely delete or anonymize your data.
9. Your rights
Depending on your location, you may have certain rights over your personal information — for example:
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Access your personal data we hold.
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Rectify or update incorrect or incomplete information.
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Request deletion of your data (subject to legal or business reasons we may need to retain it).
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Object to or restrict processing of your data.
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Withdraw consent (if processing is based on consent).
If you would like to exercise any of these rights, please contact us using the details above.
10. International transfers
If you are visiting from outside Pakistan, please note that your information may be transferred to, and stored in, Pakistan or other countries where our service providers operate. By using our Services and providing your data, you consent to such transfers.
11. Children’s privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete it.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top will reflect when it was last revised. We encourage you to review this policy periodically. Your continued use of our website after any changes signifies your acceptance of the updated policy.
13. Contact us
If you have questions or concerns about this Privacy Policy, or wish to exercise your rights, please contact us at:
Email: info@mehakbysk.com
Phone: +92320-8381382